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Writer's pictureWingyiu Liu Minnie

Reflecting on My Journey: A Review of Learning with Illuminate Universe

Reflecting on my time with Illuminate Universe, the "Talent Retention and Relationship Management" virtual experience, I feel a sense of achievement and personal growth. This online virtual experience wasn't just about learning new terms about business; it also reshaped how I view leadership and my own development.


Review of the Learning Experience

The combination of video content, storytelling, and practice questions ensures that I am not only engaged but can also apply what I learn in real-world scenarios. This approach caters to different learning styles, making it to be interesting and easy to understand. After completing the virtual experience on my own, I had to present to 3-5 adults using the slides provided. The presentation gave me a chance to practice speaking and to check if I understood the materials. I had to simplify and explain complex ideas about talent retention and relationship management to my audience, which included parents and grandparents. This required a deep understanding of the material and the ability to convey it in an accessible manner. Teaching others, especially those from different age groups, required patience. Understanding their perspectives and answering their questions thoughtfully was crucial for effective teaching. Explaining the virtual experience content to others improved my communication skills, giving me ideas on how to explain complex information clearly and concisely.




My Three Key Takeaways

1.     Empathy and Leadership: Great leaders aren't just about authority; they need to be empathetic, kind, and accountable. This insight changed how I see leadership, from just giving orders to offering compassionate guidance.

2.     Retention Strategies: Employee retention is heavily influenced by emotional connections, opportunities for career growth, and providing meaningful feedback.

3.     Conflict Management: Managing conflicts effectively is crucial in the workplace. I have learned practical steps for resolving conflicts, highlighting the importance of non-violent communication and addressing issues right away.




Personal Learning and Impact

Through this process of reflection, I learned more about content creation and why it's essential to share information in a way that's both engaging and easy to understand. This experience helped me improve my ability to break down complicated ideas and present them clearly.




My Experience at Illuminate

During my time at Illuminate, I attended the online virtual experience on "Talent Retention and Relationship Management," and presented the material to a group of adults. This experience was transformative as it required me to deeply understand the material to explain it clearly. From this virtual experience, I understand the importance of empathy, kindness, and accountability in leadership, qualities that I previously underestimated. Here are three tips on successful leadership:

1.     Embrace Empathy & support: Understanding and connecting with your team’s feelings and motivations build trust and loyalty. Leaders should understand their team's needs and motivations. For example, providing support during challenging times and providing feedback regularly, in order to create a caring and supportive working environment.

2.     Promote Continuous Growth: Provide opportunities for learning and development. When employees see a clear path for growth, they will stay engaged. Career development is important. By offering equal opportunities for skill enhancement and career growth, employees stay motivated.

3.     Communicate Strategically: Clear and active communication is essential. Deal with conflicts directly and create a space where people feel comfortable speaking openly.




Resolving conflict is a crucial skill for both leaders and in everyday life. Here are three pieces of advice on resolving conflict effectively:

1.     Address Issues Promptly: Don’t put off dealing with conflicts. Tackle them early to stop them from getting worse.

2.     Foster Face-to-Face Communication: Try to settle conflicts face-to-face. This approach fosters better communication and a healthier environment.

3.     Effective Communication: Handle conflicts with a calm and logical mindset. Think things through and communicate clearly to help resolve issues. By learning about non-violent communication and conflict resolution, I understand the importance of speaking clearly, politely, and in detail. This not only resolves disputes but also strengthens teamwork and unity.




Conclusion

Illuminate Universe expanded my knowledge but also practical skills essential for personal and professional growth. The experience has changed my understanding of leadership and provided me with practical skills that I can use in different areas of my life. I hope to encourage others to embrace lifelong learning and develop their leadership and communication skills. Personal and professional growth is a lifelong journey.

 


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